Refund policy

Return and Refund Policy – Digital Products

Thank you for purchasing from FransBorneoAdv.

Our Sabah Travel Guide is a digital product delivered electronically. Because digital products cannot be physically returned, purchases are generally non-refundable once the digital file or download link has been provided.

If you experience a technical problem receiving or downloading your guide, please contact FransBorneoAdv and we will assist you with accessing your purchase.

If you are charged more than once for the same purchase, or there is an error with your order or payment, please contact us so we can review the transaction and provide appropriate assistance.

Refunds may be provided where required by applicable law.

Please review the product description carefully before completing your purchase.

FransBorneoAdv
Sabah, Malaysia